Can the AIs read your products?

No. Per OpenAI, GPTBot collects for training; OAI-SearchBot is the one that surfaces a site in ChatGPT search. You can refuse the first and allow the second.

robots.txt opens the door, it doesn't get you recommended. A firewall can also refuse crawlers before they read the file, and the content has to be in the HTML. The free audit measures what Claude and ChatGPT actually answer.

In the theme's code editor, create the robots.txt.liquid template. It replaces the file Shopify generates: keep the loop over the default rules and add only your changes, as Shopify's documentation recommends.

WordPress serves a virtual robots.txt. Yoast SEO and Rank Math have an editor for it; otherwise, a robots.txt file at the site's root replaces it.

Yes. Cloudflare, for one, can block AI crawlers at the network level. robots.txt then allows everything while the firewall refuses. Check your host's or CDN's settings.

Our servers read /robots.txt and check three agent files, as the SkoupBot crawler, then show you the result. We keep neither the address nor the result.